You can place an order through our website by selecting your desired products and quantities, adding them to your cart, and proceeding to checkout. For large or customized orders, please contact our sales team directly at order@menanda.com.

Currently, we primarily serve the U.S. and Canada. For international shipping inquiries, please contact our customer service at support@menanda.com

We accept a variety of payment methods including direct deposit, cash on delivery and Zelle. For details on other payment options, please visit our Payment Methods page. 

Yes, we offer discounted rates for bulk purchases. Please contact our sales team for more information on pricing and volume discounts.

 We offer several shipping options, including standard, expedited, and express delivery. Free shipping is available for orders over $2,000. More details are available on our Shipping Policy page.

Delivery times vary based on the shipping method selected and your location. Orders are generally delivered promptly with standard shipping, and expedited delivery options are also available to accommodate your needs more quickly. For specific delivery timelines, please refer to the shipping options provided at checkout.

Yes, all our products are authentically sourced directly from Ethiopia. We ensure high-quality, traditional products that meet our stringent standards

To maintain freshness, store spices in a cool, dry place away from direct sunlight. We also recommend keeping them in airtight containers to preserve their flavor and longevity.

We accept returns of unopened products within 14 days of delivery. Please visit our Returns and Refunds Policy page for more information on how to process a return.

Orders can be modified or canceled within 48 hours of placement without any additional cost. Please contact our customer service team immediately to make any changes.

You can reach our customer support team by email at support@menanda.com or by phone at +16129861070.